NetBox Fax Services

NetBox Fax Services

NetBox Inc. provides electronic mail to facsimile message delivery as an optional service. The NetBox Fax service enables subscribers to send a message that will be delivered to a fax machine anywhere in the world.

E-mail to Fax services are only available to NetBox customers who have established a deposit account for at least $25.00 US. Each time a fax is transmitted, the cost of that transmittal is debited from the deposit account for that NetBox. You will receive an e-mail message that tells you either 1) your fax transmittal was successful, the price of transmittal for that particular fax and the amount remaining in your deposit account, OR, 2) the message failed. Your deposit account will not be debited for failed transmittals. See Please Note, below.

It is easy to send fax messages from your NetBox account, telnet/pine users and POP users simply send their formatted message as shown in the following example:

POP Users and Telnet/Pine Users
Self-Addressed Sample/Test 3 - E-mail to Fax

To: nbfax@NetBox.com [---The NetBox Fax service]
cc: [---optional - not required]
From: [---your mail program will fill in]
Subject: NetBox Test [---not required OR transmitted]
==============Start of Message==============
Real-Fax: 012 345-6789 [---- your dedicated fax line]
[---!!! line must be blank !!!]

Hello Me!

This test message shows how to send a message to a dedicated fax machine from my NetBox when I am using POP or Telnet/Pine.

This message will include everything below the "Real-Fax: " line, will be delivered to the dedicated fax machine at the number following the "Real-To: " and will result in a delivery confirmation that includes exact pricing for this message and the debited current balance in my NetBox deposit account.

Best regards,
Me

==============End of Message===============

Users of the NetBox Real-To: function who prefer to use a registered ISP account to prepare and manage their electronic correspondence would format and send their message for fax delivery as follows:

NetBox with Real-To:
Self-Addressed Sample/Test 4 - E-mail to fax

To: YourAcct@NetBox.com [---you, your new NetBox address]
cc: [---optional, not required]
From: [---your mail program will fill in]
Subject: NetBox Test [---not required OR transmitted]
==============Start of Message==============
Real-To: nbfax@netbox.com [--send to nbfax for processing]
[----!!! line must be blank !!!]
Real-Fax: 012 345-6789 [---- your dedicated fax line]
[---!!! line must be blank !!!]

Hello Me!

This test message shows how to send a message to a dedicated fax machine from my registered ISP account and using the NetBox Real- To: feature.

This message will include everything below the "Real-Fax: " line, will be delivered to the dedicated fax machine at the number following the "Real-To: " and will result in a delivery confirmation that includes exact pricing for this message and the debited current balance in my NetBox deposit account.

Best regards to myself
Me
==============End of Message================

On the first column of the first line of the body of the message put the words "Real-Fax: " followed by the fax number of the intended recipient. The fax number can be in essentially any format, since all non-numeric characters will be stripped out. The recipient's fax number must be accurate, complete, and inclusive. In other words, the number must include any Domestic Area Codes or International Area Codes that may be required.

The price of a fax message is dependent upon the location of the receiver and the length and density of the message. The typical cost for delivery of a one-page fax to a US location is $0.15 (fifteen cents) or less. The per minute costs are as follows (minimum 30 seconds billing):

PLEASE NOTE: NetBox Fax services are provided by a third party and are made available as a courtesy to our customers. NetBox can make no warranty regarding the merchantibility of the fax service. Fax messages are delivered using standard Group 3 Fax Protocol and use of non-Group 3 protocols by the receiving machine may result in unknown results. Fax messages to hybrid equipment configurations WILL OFTEN FAIL. Fax messages to combined answering- machine/fax machine/computer modem/fax cards and combinations of these may result in non-delivery and/or failed messages. This service works great, but it works great best when the recipient fax machine is a real dedicated fax machine on a dedicated phone line that is not being shared with other telecommunications equipment.

To make arrangements for establishing a deposit account that can be used to send fax messages please send a message to sales@netbox.com. The minimum deposit account is $25.00. The deposit account is not refundable but any funds remaining in the account may be applied to payment for other NetBox services. Funds may be added to the deposit account either with a credit card or by sending a check to NetBox Inc.

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