FAQ: Sign-up
What sign-up options are available?
How do I sign-up for multiple accounts and business services?
Can I pay by credit card without using the web?
What payment options do you offer?
> What sign-up options are available?
There are several ways
you can sign up for your NetBox account:
1) Point your browser to http://www.netbox.com/ and follow the links to the
signup page. If you take our survey, you will get
either a free trial month or additional months if you
include payment. Various pages on the NetBox web site
explains our services and options available.
2) Telnet to netbox.com and login as guest. Select
the signup option from the menu and follow the
instructions. Our Frequently Asked Questions (FAQ)
document and other information is there as well.
3) Various Autoresponders are available to provide
all the information if you don't have web or telnet
access:
Info@NetBox.com – Basic FAQ, Signup Sheet and
Overview
NetBox4Business@NetBox.com – Information on our Business
services
Sign_up_kit@NetBox.com – Self explanatory
Services@NetBox.com – Complete services and price
list.
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> How do I sign-up for
multiple accounts and business services?
A form to sign up for additional accounts is located under the sign-up page at http://www.netbox.com/signup/enhanced/add_email.shtml. This form enables you to sign up for multiple NetBox accounts to support the needs of your organization. You must sign up for basic service as a prerequisite to signing up for additional Netbox accounts and other services. If you have any questions, please contact us at Sales@NetBox.com.
A form to sign up for additional services including domain and subdomain services is located under the sign-up page at http://www.netbox.com/signup/enhanced/domain_hosting.shtml
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> Can I pay by credit
card without using the web?
If you are concerned about using our secure server
another excellent and secure method is to send your
credit card in two emails.
In the first email,
part one, you send the first eight (8) digits of the
card number. In the second you send the remaining
digits, your expiration date, name on card and NetBox
account name.
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> What payment options do
you offer?
1. Mail a check or money order to
NetBox Inc.
483 Channing Ave.
Palo Alto, CA. 94301
USA
2. Send us your credit
card name on card, number, expiration date, type,
Visa or MasterCard, number and issuing bank.
You may send this by e-mail (not secure)
Fax it to: 1-650-324-0998
Phone in the USA ( 9am -5pm PST ) 1-800-9NetBox;
650-961-4880
Indicate approval of one or two years
3. Wire transfer, by special arrangement. send an
e-mail to jwgray@netbox.com to make arrangements.
Wells Fargo Bank
Hamilton Ave. Branch
Palo Alto, California, USA 94301
Routing Number 121 000 248
Account Number 0277 156 428
Swift Number: WFBIUS6S
CRITICAL POINT: You Must send an e-mail to jwgray@netbox.com as the bank does not
notify us which customer has transferred monies
to our account.
Can I pay by phone?
Our phone system is a Centrex password protected one,
designed so that you may feel comfortable to leave
your payment information:
Account Name
Name on Card [MasterCard or Visa Only]
Card Number
Expiration Date
Amount you are authorizing
Please say the numbers slowly :-)
If you need us to call you for any reason please return this note to either jwgray@netbox.com [billing] or doliver@netbox.com [customer service]
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